Getting Started
Everything you need to know before your first visit or order with us.
Who is Happy Print Shop?
We are a family-run print studio established in 1985, operating from International Plaza in the heart of Singapore's CBD. Over the decades we have helped thousands of businesses and individuals bring their ideas to life through high-quality name cards, banners, booklets, brochures, flyers, posters, large format graphics, photocopying, lamination and binding.
How do I find your studio?
We're located at 10 Anson Road, #02-99, International Plaza, Singapore 079903. The building is a short walk from Tanjong Pagar MRT station on the East-West Line. Take the escalator to Level 2 and follow the corridor signs to unit #02-99. Street parking and public car parks are available nearby.
When can I visit the studio?
Happy Print Shop is open Monday through Friday from 11:15 am to 6:15 pm. We're closed on Saturdays, Sundays and public holidays. If you want to come by shortly before we open or close, sending an email to [email protected] is a good way to ensure someone will be here to help you.
What makes Happy Print Shop different from online print portals?
We personally review every job. You can speak directly with our production team, inspect paper samples, and request adjustments. With 40 years of experience, we catch potential issues before they reach the press and ensure colours and finishes match your expectations.
Artwork & Submissions
Tips on preparing artwork and getting your files to us smoothly.
What is the best way to start an order?
The simplest route is to email your artwork and job details to [email protected]. You can also walk into our studio with your files on a thumb drive, or share a cloud link (Google Drive, Dropbox, WeTransfer). We will confirm specifications, pricing and timeline before any printing begins.
Which file types produce the sharpest results?
High-quality PDF files set to CMYK colour at 300 DPI deliver the best results. We work with AI, EPS, PSD, TIFF, PNG, and JPEG files too. A pro tip: outline all text and embed images to avoid any font or image issues in print.
How should I set up bleed and safe margins?
Your layout is complete, but you're not sure if it's ready for print. Send us your design and we'll check it for free. We'll make sure it's set up correctly, with the right resolution and color mode, and that all the elements are in the right place. We'll also check for any potential issues that could cause problems in printing. Send us your design and we'll get back to you with our findings. We want to make sure your print job turns out exactly as you envision it.
What if my file is too large to email?
We accept files of any size. For larger files, you can upload them to a cloud service like Google Drive or WeTransfer and share the download link with us. Alternatively, you can bring the files on a USB drive when you visit our studio. We handle files of any size without issue.
Can your team make small edits to my artwork?
We can definitely help with minor tweaks to your design, such as text changes, colour adjustments, resizing, and repositioning elements. For more extensive design work, like creating a layout from scratch, we suggest collaborating with a graphic designer to create the design, then sending it to us for production.
Products & Capabilities
Explore our range of print products, materials and finishing options.
How quickly can name cards be ready?
With print-ready artwork, standard name cards can often be completed within the same working day. Specialty finishes such as spot UV, embossing or metallic foil will add 2 to 3 extra working days. Let us know your deadline and we will map out a realistic schedule.
What paper stocks and finishes are available?
We offer card stock (260 and 310 gsm), art paper (128 and 157 gsm), textured linen, recycled kraft, and synthetic media for outdoor banners. We also offer gloss or matte lamination, soft-touch coating, spot UV varnish, and round-corner die-cutting. Stop by our studio to feel the samples in person.
What size banners and posters can you produce?
You can count on our large format printers to handle rolls up to 1.5 metres wide and virtually unlimited length, making them perfect for pull-up banners, exhibition backdrops, and outdoor signage. To determine the best material and dimensions for your project, please describe it to us and we'll be happy to recommend the most suitable options.
Do you offer booklet and brochure binding?
Yes. We provide saddle-stitch binding for slim booklets, perfect binding for thicker publications and wire-O or comb binding for presentations and manuals. Each method suits different page counts and use cases — ask us which option works best for your project.
Is there a minimum quantity for print orders?
Digital printing is flexible. You can choose to print just one poster or leaflet. We tend to recommend offset printing if you need 500 or more. We'll help you choose the best option based on your budget and the number of copies.
Quotes & Payment
How pricing works and the ways you can pay for your order.
How do I request a price estimate?
Send your job specifications — product type, quantity, size, paper choice and any finishing preferences — to [email protected]. You can also use the contact form on our website. Estimates are free and carry no obligation.
What factors affect the final price?
Printing costs vary based on a number of factors, including the number of pieces you need and the type of paper you prefer. Single colour prints are cheaper than full colour prints, but can still be very effective for your business. We offer a number of finishing options to make your business cards stand out, including lamination, spot UV and die-cutting. If you need your business cards quickly, we also offer a rush service for an additional fee.
Which payment methods are accepted?
We accept cash, NETS, PayNow, bank transfer (FAST) and cheque. Full payment is collected before production starts. Corporate clients with regular orders may apply for monthly invoicing terms — email [email protected] to discuss.
Are there additional fees for rush orders?
You may incur a priority surcharge for jobs with same-day or next-day turnaround, depending on complexity and our current workload. We'll always confirm the total cost before we begin, so you can decide whether to proceed.
Shipping & Collection
Find out how to receive your finished prints anywhere in Singapore.
Can you ship my order to any address in Singapore?
We deliver to homes, offices, co-working spaces, and event venues across the island. Shipping fees vary based on the weight of the parcel and the destination. For bulky items, like large banners, we will arrange an appropriate courier and share the cost with you beforehand.
How soon after production will my order arrive?
Standard dispatch within Singapore takes 1 to 2 working days once printing is complete. If you need your materials for an event or deadline, let us know the date and we will schedule production and delivery to arrive on time.
Is same-day dispatch possible?
We offer same-day dispatch for orders placed before 3 pm, if couriers are available and your location is within our delivery area. Let us know as early as possible so we can schedule a delivery time for you.
How does self-collection work?
I will pick up my order at your studio, 10 Anson Road, #02-99, International Plaza, Singapore 079903, during business hours (Monday through Friday, 11:15 am to 6:15 pm). You will send me an email or SMS when my order is packed and ready. Self-collection is always free.